1. About Foxcare Mobile Service

Foxcare Mobile Service is a professional mobile phone and electronic device repair service centre located in Palayamkottai, Tirunelveli, Tamil Nadu. We provide repair services for smartphones, tablets, smartwatches, and related electronic devices. By visiting our service centre or using our website thefoxcare.com, you agree to these Terms & Conditions.

2. Repair Services

2.1

All repair work is carried out by trained technicians using quality replacement parts.

2.2

A free diagnostic check is offered before any repair work begins. You will receive a clear quotation before we proceed. No repair work will start without your approval.

2.3

Repair timelines are estimates. Same-day service is available for most common repairs depending on spare part availability. We will notify you if additional time is required.

2.4

Foxcare reserves the right to decline a repair if the device is found to be unsafe, beyond economical repair, or technically impossible to repair.

3. Warranty

3.1

All repairs include a 30-day service warranty from the date of repair completion.

3.2

The warranty covers only the specific issue repaired. If the same issue occurs due to faulty workmanship or replacement parts, we will inspect and repair it at no additional service charge.

3.3 Warranty Does Not Cover

• Physical damage after repair.
• Water or liquid damage.
• Damage caused by accidental drops.
• Problems unrelated to the original repair.
• Devices opened or repaired by another service centre.
• Software issues unrelated to the completed hardware repair.

3.4

Warranty claims require the original repair receipt. Please retain your invoice.

4. Data and Device Security

4.1

Please back up all important data before submitting your device. Foxcare is not responsible for data loss during the repair process.

4.2

We never ask for your Apple ID, Google account password, banking credentials, or payment information. If anyone requests these details, please report it immediately.

4.3

Customers may be asked to remove or temporarily disable screen locks only when necessary to test the repaired function. Our technicians will never intentionally access personal files or private content.

5. Uncollected Devices

5.1

Once your repair is complete, we will notify you by phone or WhatsApp.

5.2

Please collect your repaired device within 15 days of notification.

5.3

Foxcare is not responsible for damage, deterioration, or loss of devices left uncollected for more than 30 days after notification.

6. Pricing and Payment

• Repair prices are explained before work begins.
• Payment is due when collecting the repaired device.
• We accept Cash, UPI, and other available payment methods.
• If additional faults are discovered during repair, we will contact you for approval before continuing.

7. Limitation of Liability

• Our liability is limited to the repair cost paid by the customer.
• Foxcare is not responsible for indirect losses, including data loss, income loss, or business interruption.
• If damage occurs due to our workmanship, our responsibility is limited to repairing or replacing the affected component.

8. Intellectual Property

All content published on thefoxcare.com, including text, images, graphics, logos, and branding, belongs to Foxcare Mobile Service. Reproduction or distribution without written permission is prohibited.

All third-party trademarks such as Apple, Samsung, Google, Motorola, Nothing, Xiaomi, Vivo, Oppo, OnePlus, and others belong to their respective owners and are used only for identification purposes.

9. Website Use

• The information on this website is for general information only.
• We strive to keep all information accurate but cannot guarantee it is always complete or error-free.
• Links to third-party websites are provided for convenience. Foxcare is not responsible for their content or privacy practices.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts of Tirunelveli, Tamil Nadu.

11. Changes to These Terms

Foxcare may update these Terms & Conditions at any time. Changes will be published on this page. Continued use of our services indicates your acceptance of the revised terms.

12. Contact Us